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Monday, June 4, 2012

Fundamental of Hardware and Operating System

 OVERVIEW
This module is intended to provide a student with a thorough understanding of the technical and practical skills involved in the maintenance and configuration of personal computers. The module will be of particular benefit to students who seek employment in a technical support role. However, it will also be of great benefit to other students because a student or computing professional who has an understanding of the practical aspects of the maintenance and configuration of a personal computer is better placed to understand other material (in, for example, computer technology, programming, data networking, etc) and to interact with staff engaged in a technical support role.

OBJECTIVES
Upon successful completion of this module candidates will be able to demonstrate a satisfactory performance in the following areas:
  • Hardware installation, configuration and upgrading: Peripherals and ports, installing disk drives, configuring peripheral devices, system upgrading and optimising.
  • Diagnosing and troubleshooting: Symptoms and basic troubleshooting techniques.
  • Preventive maintenance, safety and environment issues: Cleaning, surge protection, high voltage hazards, storage protection,disposal procedures.
  • Motherboards, processors and memory: Various types of current processors, clock speeds, types of RAM, motherboards.
  • Printers and scanners: Printer types, installation and servicing; Scanners, scanner types, and installation.
  • Laptops and portable devices: Types of laptops and portable devices; Introduction to WI-FI.
  • Basic networking: Local Area Network (LAN), network media, troubleshooting LANs, network repair, Internet connectivity (modem, ADSL, WI-FI).
  • Windows Operating System (OS) fundamentals: Windows XP, system files, command line functions, disk directories and files, system utilities.
  • OS Installation, configuration and upgrading: Installing Windows XP, patches and service packs, upgrading the OS, upgrade problems, dual booting with other OSs, system start-up, working with devices, applications and printers.
  • OS diagnosis and troubleshooting: Troubleshooting start-up problems, using XP System Restore, Emergency Repair, ASR backups, blue screen errors, application problems, virus symptoms, removal of viruses.
  • Networking with Windows: Windows network protocols, network printing, installing other network protocols, network troubleshooting tools, Internet connectivity, private IP addresses, Internet application protocols, configuring Internet options, WAN with Windows XP, Network Address Translation (NAT), Windows XP firewall.
  • Hardware and software security: Computer security risks to home and LAN users.



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