FHOS Assignment December 2012 cycle

The assignment Scenario

You are appointed as the new PC Support Technician for Thames Computer Consultants Ltd. The company is planning to open a new administrative branch in your city with appropriate IT infrastructure. The management wishes you to simulate a small IT environment before they undertake a massive IT deployment. You need to perform the following practical tasks that will help you to answer the coursework assignment. Minimum requirements for the Practical simulation:

1. Two to three standard Desktop systems
2. Appropriate Network accessories (Network card, cables etc)
3. Appropriate Internet Connectivity (Dialup, Cable, Broadband)
4. Two different types of Printers ( Inkjet, Laser, Dot-matrix)
5. Microsoft Windows XP and other required minimum software including device drivers, tools and Utilities (Though Windows XP is required as per syllabus, students can be permitted by the Tutor to use later versions of Windows like Windows Vista or Windows 7 covering the same learning outcomes)
6. Any other additional hardware and software as advised by your Tutor


Aim

The primary objective of this practical assignment is to cover both the theoretical and practical components of the module. The student needs to assemble a small networked system with the required software and hardware that meets the minimum desired objectives and produce a well documented report evidencing the given tasks.

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Overview of fundamental of hardware and software

Fundamental of Hardware and Operating System

 OVERVIEW

This module is intended to provide a student with a thorough understanding of the technical and practical skills involved in the maintenance and configuration of personal computers. The module will be of particular benefit to students who seek employment in a technical support role. However, it will also be of great benefit to other students because a student or computing professional who has an understanding of the practical aspects of the maintenance and configuration of a personal computer is better placed to understand other material (in, for example, computer technology, programming, data networking, etc) and to interact with staff engaged in a technical support role.

OBJECTIVES

Upon successful completion of this module candidates will be able to demonstrate a satisfactory performance in the following areas:

• Hardware installation, configuration and upgrading: Peripherals and ports, installing disk drives, configuring peripheral devices, system upgrading and optimising.
• Diagnosing and troubleshooting: Symptoms and basic troubleshooting techniques.
• Preventive maintenance, safety and environment issues: Cleaning, surge protection, high voltage hazards, storage protection,disposal procedures.
• Motherboards, processors and memory: Various types of current processors, clock speeds, types of RAM, motherboards.
• Printers and scanners: Printer types, installation and servicing; Scanners, scanner types, and installation.
• Laptops and portable devices: Types of laptops and portable devices; Introduction to WI-FI.
• Basic networking: Local Area Network (LAN), network media, troubleshooting LANs, network repair, Internet connectivity (modem, ADSL, WI-FI).
• Windows Operating System (OS) fundamentals: Windows XP, system files, command line functions, disk directories and files, system utilities.
• OS Installation, configuration and upgrading: Installing Windows XP, patches and service packs, upgrading the OS, upgrade problems, dual booting with other OSs, system start-up, working with devices, applications and printers.
• OS diagnosis and troubleshooting: Troubleshooting start-up problems, using XP System Restore, Emergency Repair, ASR backups, blue screen errors, application problems, virus symptoms, removal of viruses.
• Networking with Windows: Windows network protocols, network printing, installing other network protocols, network troubleshooting tools, Internet connectivity, private IP addresses, Internet application protocols, configuring Internet options, WAN with Windows XP, Network Address Translation (NAT), Windows XP firewall.
• Hardware and software security: Computer security risks to home and LAN users.

Course Structure

Download E-Book Fundamental of Hardware & Operating System (Hardware Service Technician)

Download E-Book Fundamental of Hardware & Operating System (Operating System Technologies)

Lecture 1

Lecture 2

Lecture 3

Lecture 4

Lecture 5

Lecture 6

Lecture 7

Lecture 8

Lecture 9

Lecture 10

Lecture 11

FHOS PAST YEAR QUESTIONS

NETWORKING PAST YEAR QUESTIONS